Honor
courage
health
VFR - Veteran & First Responder Healthcare
Honor
courage
health

TELEHEALTH

TELEHEALTH

WHAT TO EXPECT

Veteran & First Responder (VFR) Healthcare provides confidentialtrauma-informed, and in-network treatment programs and services for mental health and substance use issues via telehealth video technology​. Therapy is designed to address the unique culture, preferences, and values of military members, Veterans, first responders, healthcare workers, emergency professionals, and their families​

A free assessment is the first step.

Come in, and we’ll explore your outpatient treatment needs and appropriate level of care together. It takes real courage to ask for help. We know, we’ve been there. We are a veteran and family-owned and operated organization that was founded to take on the devastating addiction and mental health crisis in America. All of us have spent years and decades helping others, and we are here to help you. ​

Next, a personal treatment plan is developed.

Everyone is different, so recovery is different for everyone. Your treatment plan will be developed by you and your counselor, so it best fits your needs. We begin with understanding your current situation and your past. You are an integral part of this planning.​

Your participation in VFR treatment programs is unequivocally confidential.

The Health Insurance Portability and Accountability Act (HIPAA) lays out privacy and security standards that protect the confidentiality of your health information. In terms of video conferencing, the solution and security architecture must provide end-to-end encryption and meeting access controls so data in transit cannot be intercepted. The general requirements of HIPAA Security Standards state that covered entities must:​

  • Ensure the confidentiality, integrity, and availability of all electronic protected health information the covered entity creates, receives, maintains, or transmits.​
  • Protect against any reasonably-anticipated threats or hazards to the security or integrity of such information.​
  • Protect against any reasonably-anticipated uses or disclosures of such information that are not permitted or required under the privacy regulations.​
  • Ensure compliance by its workforce.​

Before implementing video conferencing VFR ensured that our Telehealth platform was compliant with all HIPAA regulations.​

We also help you evaluate your payment options including in-network as well as out-of-network coverage.

We believe payment for treatment should never be an obstacle, which is why we are in network with most major insurance plans, including:​

  • TRICARE​
  • VA Community Care Network​
  • Aetna​
  • Cigna​
  • Anthem BlueCross BlueShield

  • UnitedHealthcare​
  • Empire BlueCross BlueShield​
  • Highmark BlueCross BlueShield​
  • Magellan Health​
  • UPMC
  • A free assessment is the first step.

    Come in, and we’ll explore your outpatient treatment needs and appropriate level of care together. It takes real courage to ask for help. We know, we’ve been there. We are a veteran and family-owned and operated organization that was founded to take on the devastating addiction and mental health crisis in America. All of us have spent years and decades helping others, and we are here to help you. ​

  • Next, a personal treatment plan is developed.

    Everyone is different, so recovery is different for everyone. Your treatment plan will be developed by you and your counselor, so it best fits your needs. We begin with understanding your current situation and your past. You are an integral part of this planning.​

  • Your participation in VFR treatment programs is unequivocally confidential.

    The Health Insurance Portability and Accountability Act (HIPAA) lays out privacy and security standards that protect the confidentiality of your health information. In terms of video conferencing, the solution and security architecture must provide end-to-end encryption and meeting access controls so data in transit cannot be intercepted. The general requirements of HIPAA Security Standards state that covered entities must:​

    • Ensure the confidentiality, integrity, and availability of all electronic protected health information the covered entity creates, receives, maintains, or transmits.​
    • Protect against any reasonably-anticipated threats or hazards to the security or integrity of such information.​
    • Protect against any reasonably-anticipated uses or disclosures of such information that are not permitted or required under the privacy regulations.​
    • Ensure compliance by its workforce.​

    Before implementing video conferencing VFR ensured that our Telehealth platform was compliant with all HIPAA regulations.​

  • We also help you evaluate your payment options including in-network as well as out-of-network coverage.

    We believe payment for treatment should never be an obstacle, which is why we are in network with most major insurance plans, including:​

    • TRICARE​
    • VA Community Care Network​
    • Aetna​
    • Cigna​
    • Anthem BlueCross BlueShield

    • UnitedHealthcare​
    • Empire BlueCross BlueShield​
    • Highmark BlueCross BlueShield​
    • Magellan Health​
    • UPMC

VFR OFFERS THE FOLLOW TELEHEALTH PROGRAMS

Structured Intensive Outpatient Program (IOP)

Our Virtual IOP is the heart and soul of the VFR approach. IOP is an intensive program, led by clinical professionals, some of whom are top experts in the field.​

Your IOP experience supports you with structured individual and group counseling sessions. Using the best evidence-based approaches, you participate in education, support, structure and therapy. These sessions help you:​

  • Address critical issues in early sobriety​
  • Learn relapse prevention, coping and drug refusal skills​
  • Explore personal issues​
  • Learn how to live a healthy, self-directed life

Outpatient Program (OP)

Virtual Individual and group therapy for:​

  • Family and vocational issues​
  • Relapse triggers​
  • Coping skills

Solution Focused Brief Treatment (SFBT)​

Solution Focused Brief Treatment (SFBT) helps an individual restore a sense of balance and mastery after a critical incident. The goal of this program is to mitigate the risk of serious long-term effects of traumatic stress.​

This program has been designed and developed to support those on the front lines of critical incidents including:​

  • Medical Professionals​
  • Nurses​
  • Police Officers​
  • EMS/EMT​
  • Firefighters​
  • Active Duty Military​
  • Veterans

Recovery Support/Community Reintegration

Outside the clinic and into the future, your recovery is our commitment to you. Our Recovery Support offers specific programs for community reintegration and your empowerment as a free and healthy individual. Real rehab for vets only succeeds with reintegration into your community.

  • VFR Family Resilience Project
    • A complementary treatment support program for families and loved ones in care.
  • Partnerships with service organizations, non-profits, and top education institutions to help our clients reintegrate into their communities.
  • Ongoing peer support and mentoring, as part of the VFR Healthcare‘s Legacy Service Alumni Program

Early Intervention Services

Education and prevention skills for at-risk individuals

Early Intervention Services (EIS) VFR counselors work with organizations, employers, adults, teens, and their families to provide assessments, education and skills to at-risk individuals who do not meet diagnostic criteria for substance use disorder to proactively address addiction concerns.

Veteran and First Responder treatment
by
Veterans and First Responders.

VFR’s trauma-informed, client-centered approach to treatment has been developed by the VFR team under the supervision of Dr. Robert L. Pyles and Dr. John Rodolico, both veterans, in collaboration with some of the most highly regarded professionals in the fields of substance abuse, addiction, and behavioral health.

For those in the field:

download our detailed Telehealth Guide here.

Veteran and First Responder treatment
by
Veterans and First Responders.

VFR’s trauma-informed, client-centered approach to treatment has been developed by the VFR team under the supervision of Dr. Robert L. Pyles and Dr. John Rodolico, both veterans, in collaboration with some of the most highly regarded professionals in the fields of substance abuse, addiction, and behavioral health.

For those in the field:

download our detailed Programs and Services Guide here.